Appointments.

The surgery runs an appointment system. Urgent medical problems are reviewed on the day as an ‘emergency appointment’ so please make your request clear to the receptionist, although this may not be with the doctor of your choice.

Cancel appointments as soon as you no longer need them

We run 10 minute appointments and if you have complex or multiple problems please discuss when making your appointment.

Book ONE appointment for EACH patient who wishes to be seen.

Try to keep telephone calls brief to keep the telephone lines free for urgent calls.

DUE TO COVID-19 OUR ONLINE BOOKING SERVICE DESCRIBED BELOW HAS BEEN SUSPENDED.

You can now book your appointment with a doctor online. In order to do this, you need to register for Patient Access by coming into the surgery and requesting your unique registration password that will be personal to you. Please ensure you bring id. 

YOU CAN ALSO DO THIS BY DOWNLOADING THE NHS APP.

Home Visits

If possible, please come to the surgery where we can offer more comprehensive care.

If you are not able to come to the surgery and need a home visit, please let us know before 10.30am unless an emergency arises later in the day.

Home visits are made on the basis of clinical need at the discretion of the Doctor.

Extended Access Hubs

There are now limited appointments with GPs and nurses available to book outside of the standard GP practice opening hours. Please ask the receptionist for availability.

Eastcote Health Centre Hub

Abbotsbury Gardens,  Pinner, Middlesex, HA5 1TG

Weekdays 6.30 pm - 8.00 pm

Saturdays 12:00 - 4:00 pm, Sunday 12:00 - 4:00 pm

Clover HUB at Hesa Primary Care Centre,

52 Station Road, Hayes, UB3 4DD

Weekdays 6.30 - 8.00 pm

Saturdays 4.00 - 8.00 pm, Sunday 8.00 am-12.00 pm

Uxbridge Health Centre Hub,

George Street, Uxbridge, Middlesex

Weekdays 6.30 pm - 8.00 pm

Saturdays 8.00-12 pm, Sunday 4.00-8 pm

EXTENDED HOURS

We offer an extended hours service which is for patients who require a routine appointment, but are unable to attend during normal opening hours. We offer these additional pre-booked appointments on:

Monday, Tuesday Wednesday and Thursday evenings 18:30 – 19:15

The surgery phone lines and doors are closed during the extended period. If you need to cancel an appointment for one of these extended hours surgeries please telephone to cancel within usual practice hours.

Access to the surgery during these times is for patients with appointments only. If you require medical advice when the practice is closed you should contact the out of hours service on 111 as usual or if it is a medical emergency 999.