The Medical Centre, Ruislip - How to make an appointment to see your doctor or nurse at the surgery

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Health Charities

Macmillan Cancer

One in three of us will get cancer and it’s the toughest thing most of us will ever face. If you’ve been diagnosed with cancer, or a loved one has, you’ll want a team of people in your corner supporting you every step of the way. Macmillan provide practical, medical and financial support and push for better cancer care.

Marie Curie Cancer Care

Marie Curie Cancer Care is a UK charity dedicated to the care of people with terminal cancer and other illnesses. Over the financial year 2010/11, we reached a total of 31,799 patients

Youth Health Talk

Youthhealthtalk enables young people, their family and friends, and professionals such as doctors and teachers to understand young people's experiences of health, illness and life in general. The website feature real-life accounts of issues such as effect on work and education, social life and relationships, consulting health professionals and treatment.

Appointments.

The surgery runs an appointment system. Urgent medical problems are reviewed on the day as an ‘emergency appointment’ so please make your request clear to the receptionist, although this may not be with the doctor of your choice.

Cancel appointments as soon as you no longer need them

We run 10 minute appointments and if you have complex or multiple problems please discuss when making your appointment.

Book ONE appointment for EACH patient who wishes to be seen.

Try to keep telephone calls brief to keep the telephone lines free for urgent calls.

You can now book your appointment with a doctor online. In order to do this, you need to register for Patient Access by coming into the surgery and requesting your unique registration password that will be personal to you. Please ensure you bring id.

Home Visits

Doctor's bag

If possible, please come to the surgery where we can offer more comprehensive care.

If you are not able to come to the surgery and need a home visit, please let us know before 10.30am unless an emergency arises later in the day.

Home visits are made on the basis of clinical need at the discretion of the Doctor.

Extended Access Hubs

There are now limited appointments with GPs and nurses available to book outside of the standard GP practice opening hours. Ask at the reception desk for availability.

Eastcote Health Centre Hub

Abbotsbury Gardens, Pinner, Middlesex, HA5 1TG

Weekdays 6.30 pm - 8.00 pm

Saturdays 12:00 - 4:00 pm, Sunday 12:00 - 4:00 pm

Clover HUB at Hesa Primary Care Centre,

52 Station Road, Hayes, UB3 4DD

Weekdays 6.30 - 8.00 pm

Saturdays 4.00 - 8.00 pm, Sunday 8.00 am-12.00 pm

Uxbridge Health Centre Hub,

George Street, Uxbridge, Middlesex

Weekdays 6.30 pm - 8.00 pm

Saturdays 8.00-12 pm, Sunday 4.00-8 pm

EXTENDED HOURS

We offer an extended hours service which is for patients who require a routine appointment, but are unable to attend during normal opening hours. We offer these additional pre-booked appointments on:

Monday, Tuesday Wednesday and Thursday evenings 18:30 – 19:15

The surgery phone lines and doors are closed during the extended period. If you need to cancel an appointment for one of these extended hours surgeries please telephone to cancel within usual practice hours.

Access to the surgery during these times is for patients with appointments only. If you require medical advice when the practice is closed you should contact the out of hours service on 111 as usual or if it is a medical emergency 999.