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During surgery hours if you need to contact the practice with administration queries please use the eConsult 'get started' link above.
Your online form will be reviewed by a clinician. You will either be contacted by the surgery and asked a few more questions or you will receive a text with an appointment time or what to do next. IF THE SURGERY IS CLOSED AND YOU CAN NOT WAIT UNTIL THE SURGERY RE-OPENS PLEASE RING 111
IF YOUR PROBLEM IS AN EMERGENCY PLEASE CALL 999
The COVID-19 pandemic has meant that GP practices have had to adapt the way they work and how services are provided. The pandemic is yet not over, and so some of these changes are still in place. This has been done to keep you and everyone else safe.
GP services remain very busy, delivering more appointments than ever before.
We are sorry to hear experiences of people struggling to get through on the telephone to speak with us. We appreciate your patience during this difficult period.
If you need to see someone in person, you still can
Our teams in GP practices may need to do an initial assessment over the phone first to keep you and everyone else safe. This helps give you the type of appointment you need:
- to be seen in person
- a phone consultation
- a video consultation
- help from your local pharmacy
As part of this assessment, our receptionists might need to ask you some additional questions. This is to help ensure you get the right care, in the right way, by the right professional. All staff operate according to strict guidelines and work under clinical supervision. You can trust them to treat all information confidentially.
Letter to Patients
Please click on the link above to see a letter explaining what is happening at The Medical Centre.
NHS APP
Use the NHS App to:
check your symptoms
find out what to do when you need help urgently
book and manage appointments at your GP surgery
order repeat prescriptions
view your GP medical record securely
register to be an organ donor
choose how the NHS uses your data
https://www.nhs.uk/nhs-services/online-services/nhs-app/
COVID-19 VACCINATION STATUS LETTER
GP practices cannot provide you with a COVID-19 vaccination status letter. You can demonstrate your vaccination status by downloading the NHS App. It may take more than a week for your identity to be checked and verified. For more information visit www.nhs.uk/nhsapp.
If you do not have internet access, have had both doses of your COVID-19 vaccination, and are due to travel outside the UK in the near future, you can request a paper letter from the NHS by calling 119. Only call 119 if you had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.
Welcome to the Medical Centre, Ruislip
At The Medical Centre in Ruislip the doctors and nurses take pride in offering the highest standard of patient-centred healthcare. The surgery provides care for around 6500 patients in the local area.
We run many clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
We are a teaching practice so frequently we have Medical Students sitting in on the consultations, if you do not feel comfortable with this please let the receptionist known when you check in.
There are now appointments with GPs and nurses available to book outside of the standard GP practice opening hours. Please click on the Clinics & Services link for details the Extended Access Hub. Please note that the Alexandra Avenue Walk-in Clinic is no longer available for patients registered at this surgery.
Click here to Register for Patient Access
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Message from CQC - 07-10-2021
We suspended our routine inspection programme in March 2020 in response to Covid-19 and do not intend to resume it for the immediate future. We have continued to use a mix of onsite and off-site monitoring to ensure the public have assurance as to the safety and quality of the care they receive. As we emerge from the pandemic we are further developing our monitoring approach. In accordance with this approach we carried out a review of the data available to us about Dr JI Solomon's Practice on 07-10-2021
We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
Care Quality Commission
Please click on the link below to view your recent CQC Report
CQC REPORT MARCH 2016
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We are pleased to say we are part of a Network of GP Practices.
Metrocare is a Network of 16 GP practices in North Hillingdon working together to provide excellent care for our patients.
(Site updated 22/12/2021)